Privacy Policy Rockland Fence LLC
Effective Date: July 16, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Rockland Fence LLC ("we," "us," or "our") values your privacy and is committed to protecting your personal information.
Rockland Fence LLC does NOT sell, rent, share, or disclose customer opt-in information, including mobile phone numbers, SMS consent, or text messaging originator opt-in data with affiliates or third parties for marketing or promotional purposes.
All SMS consent records and communication preferences remain confidential and are used solely for providing our services.
1. Information We Collect
We may collect the following information when you visit our website, submit a contact form, request an estimate, schedule an appointment, or communicate with us.
Personal Information
We may collect:
First and Last Name
Email Address
Mobile Phone Number
Property Address (when applicable)
Property Type
Service Requested
Project Details
Appointment Information
SMS Consent Records
Communication Preferences
Non-Personal Information
We may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies and Analytics Information
Customer Communications
We may also maintain records of:
Estimate Requests
Appointment Scheduling
Customer Support Communications
Service History
Feedback and Reviews
How We Use Your Information
We use your information to:
Respond to inquiries
Provide fencing estimates
Schedule consultations
Schedule appointments
Deliver fencing services
Provide customer support
Send appointment reminders
Send project updates
Improve our services
Maintain communication preferences
Comply with legal obligations
If you separately opt into marketing communications, we may also send information regarding:
Residential fencing services
Commercial fencing services
New fencing products
Seasonal promotions
Company updates
Special offers
SMS Messaging & Compliance
SMS Program
If you choose to receive text messages from Rockland Fence LLC, you agree to receive SMS messages related to:
Non-Marketing Messages
Estimate Requests
Consultation Scheduling
Appointment Confirmations
Appointment Reminders
Project Updates
Customer Support
Service Notifications
Marketing Messages (Only With Separate Consent)
If you specifically opt in, you may also receive:
Promotional Offers
Seasonal Specials
Company News
New Services
Discounts
Educational Information about Fencing Products and Services
Opt-In & Consent
You will receive SMS messages only after providing explicit consent through our website forms.
We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPPA), CTIA Messaging Principles, and all applicable messaging regulations.
Opt-Out Instructions
You may stop receiving text messages at any time by replying:
STOP
You will receive one final confirmation message, after which no further SMS messages will be sent unless you opt in again.
Help & Support
Reply:
HELP
Message Frequency
Message frequency varies depending on your interactions with Rockland Fence LLC.
Message & Data Rates
Message and data rates may apply.
Please contact your wireless provider for details regarding your messaging plan.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional U.S. wireless providers.
Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only with trusted service providers who assist us in operating our business, such as:
CRM providers
SMS delivery providers
Customer support platforms
Appointment scheduling providers
These providers may use your information only to provide services on our behalf.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Sharing
We do not sell or rent your personal information.
We may share information only with:
Service Providers
Third-party companies that help us operate our business, including:
Website hosting
CRM software
Appointment scheduling
Email delivery
SMS delivery
Payment processing
These providers are required to protect your information.
Legal Requirements
We may disclose information if required by law or legal process.
Business Transfers
If Rockland Fence LLC is involved in a merger, acquisition, or business transfer, customer information may be transferred as part of that transaction while remaining protected under this Privacy Policy.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information, including:
We may share information only with trusted service providers who assist us in operating our business, including:
Secure website encryption (SSL)
Access controls
Secure data storage
Authentication procedures
Regular security updates
Employee confidentiality practices
Although we strive to protect your information, no transmission over the Internet is completely secure.
Cookies & Analytics
Our website uses cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Measure website performance
Improve customer experience
You may disable cookies through your browser settings; however, certain features may not function properly.
Your Rights
You may request to:
Access your information
Correct inaccurate information
Update your information
Delete your information (where permitted by law)
Withdraw consent
Opt out of marketing emails
Opt out of SMS by replying STOP
To exercise these rights, contact us using the information below.
Third-Party Services
Our website may contain links to third-party websites.
Rockland Fence LLC is not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The most current version will always be available on this page along with the updated Effective Date.
Continued use of our website after changes constitutes acceptance of the revised Privacy Policy.
Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Business Address: 11A Old Indian Trail, Middlefield, CT 06455, United States
Phone: +1 (203) 537-2588
Email: [email protected]
Website: https://welcome.rocklandfencect.com
By using our website, requesting an estimate, scheduling a consultation, or submitting any form, you acknowledge that you have read and agree to this Privacy Policy.
Contact Us
We're Here to Help: Whether you're planning a new fence installation, replacing an existing fence, or looking for expert advice, the team at Rockland Fence LLC is here to help. Contact us today to discuss your project, request a free consultation, or learn more about our residential and commercial fencing solutions.
Business Hours: Monday – Friday: 8:00 AM – 6:00 PM (EDT)
Saturday: By Appointment Only
Sunday: Closed